Frequenty Asked Questions

Quickly find out if we've already addressed your query. If the below questions and answers doesn't answer your query then contact us at

contact@eventroller.com

General Questions

A carefully selected list of FAQs about EventRoller Product covering product features, benefits and more.

EventRoller has been developed by Event Managers with years of Event Management Experience. It's an Event Management Software which has many advanced features required to automate process involved in executing an event. It not only automates manual process but also has features to promote enagement, social factor and user experience during the event.
EventRoller supports the following key features as a packaged software
  • Auto Website Creation
  • Mobile App for Event
  • Session Planning Tool
  • Chatting between attendee
  • Reminders and Notifications for upcoming sessions
  • Marketing Tools
  • Admin Panel for Event Managers
  • Digital User Poll in Mobile App
EventRoller is developed to support all sizes of Events. If you have a single day event with few attendee's we have a FREE starter package for your event. If you have a Multi Day Event with multiple Tracks our Advanced Plan is very suitable for your requirements. We are always available for our customers to enhance experience and available for feedback and tailored needs.
No, EventRoller is an online solution hosted in Europe and available across all countries. Our Mobile App is available in all leading app stores for Attendee's to download.
EventRoller is an online software, we support online payment using a credit card. We don't store credit card details and all the payment are made via secure payment gateway such as Stripe.
We accept all major credit cards on our website. No credit card information is ever stored on our servers. We use Stripe.com, one of the most secure and reputable payment processors available. All card numbers are encrypted on disk with AES-256 and decryption keys are stored on separate machines. None of Stripe's internal servers and daemons are able to obtain plaintext card numbers; instead, they can just request that cards be sent to a service provider on a static whitelist.
Yes, you can. We have specially designed packages for managing multiple events and recurring events.
EventRoller would help you in reducing your cost to organize the event by aitomating required manual tasks, making your marketing more effective and eliminate the requirement to hire voting pads. It also enhances social element which further increases the visiblity of the event on web.
EventRoller is the most advanced Event Management Solution developed by Experienced Event Managers. We hear to our customers requirements and constantly enhance on the technology and user experience to remain the best and the most advanced event management solution. Our Key Features include:
  • Auto Website Creation
  • Mobile App for Event
  • Session Planning Tool
  • Chatting between attendee
  • Reminders and Notifications for upcoming sessions
  • Marketing Tools
  • Admin Panel for Event Managers
  • Digital User Poll in Mobile App
If you suscribe early in your Event Organizing phase, you would get the benfits of using Event Planning and Event Marketing Tools. Also you would be able to generate a website for your event which would also be usefult to have it early.
Yes, our sofwtare supports generating Website and Mobile Apps for your event. Using the Admin Panel, you can choose a website design and fill in the required details to have a website up and ready within 5 mins.
Using EventRoller we would auto create your Website and provide you tools to send Email, SMS and Push Notifications to your attendee's.
EventRoller enhances the social factor in your event. Attendee's can introduce themselves to other attendees over a chat and setup a meeting during the event. Attendee can see profile of other attendee's, speakers, participate in poll's and share content on social media.
Attendee have the incentive to participate in polls, get live updates and chat with other attendee's using the application. Attendee can also look through the schedule and select session he is most interested in attending during the event.
In Mobile App we support Invite and Chat feature. Attendee can see profile of other attendee and then invite for a chat or a physical meeting during the event.
Yes you can. You only pay, when you choose to publish your event. When your Event is in Draft Mode, website and content inside our container mobile app are visible to Event Admin.
For Single Day Event, we keep the data for one year after the event has ended. For customer's subscribed to Multi Event, the data and website is maintained upto one year from the day of package expiry.
Yes, there is an additional charge for travel, lodging and daily expenses to have customer support representative Onsite.
Yes, our FREE plan is ideal for a small event.
Invitees can register using our Event Registration Module, integrated into the website. Invitees can pay using Credit Card and we accept all major credit cards.
Yes, we have close to 50+ inetgartions with other CRM's and Marketing Tools. We are also happy to do a FREE integration for our Paid customers to any third party system, provided it has API's available for the integration to happen.

Technical Questions

A carefully selected list of Technical FAQs about EventRoller Product covering product features, setup and more.

Yes, you can send push notification to either all or selected attendee's. We also support sending personlized push notifications.
This usually happens when you sign-up using a email address which is different from the one which was used while registering for the event.
Yes, both speaker and admin enable and expire polls during the session.
Event Admin can see when sessions and speakers are most populer. He can pull out reports on which poll got the most responses and can also pull reports on Attendee's activities.
You might be either using a wrong email address or password while trying to Login. Use forgot password feature to retrieve your login credentials.
Yes, you can do this using the Mobile App.
Yes, you can. You last send invite message is automatically promoted as your draft invite message.
You can send them a chat message and request for contact details.